What would you do if you were lost in the woods? Ok maybe that’s a little too easy. Picture this, You’re alone in the woods. It’s midnight on a moonless night. Dense and old, the forest surrounds you. The canopy of leaves seals you away from starlight making it impossible to see your hand in front of your face. Now what do you do? Do you just assume you know the right way out and just blindly start walking? What if you walk off a cliff or right into a trove of poison ivy?
I’ve worked customer service for over 10 years now and in my experience people act like this in everyday life. It’s true when they say “When you assume you make an ass out of U and ME” but I’d take it a step further. When you assume you just make an ass out of you – and that just makes me shake my head. I can go on and on with stories about people who have come up to me and started their complaint with “I assumed…..” Now for those of you that just use the word all willy-nilly here is what the dictionary has to say about the word assume:
Assume: to take for granted or without proof; suppose; postulate
It’s one of those words that everyone uses, but you have to be careful when you use it.
“I assume everyone wanted pizza for dinner” sure that works. I mean who doesn’t want pizza for dinner. Or how about “I assumed that you didn’t want to clean up my mess.” Of course, that’s just polite and courteous! But when you say “I assumed that I would get a free refill on my french fries.” Or how about “I assumed that I could just park my car in the middle of the street” that’s not stupid at all is it?
So people, be smart when you use the word assume. Sometimes it makes you look like an idiot and don’t use it as a shield to hide how ignorant you are. If you don’t know what you’re talking about then just ask. The only stupid question is the one not asked so don’t be stupid, or else I’ll just assume that you don’t need your car – I don’t have one so I’ll give it a good home!